Terms & Conditions
Last updated: January 2026

These Terms & Conditions (“Terms”) govern your access to and participation in events, ticket purchases, community gatherings, and digital services operated by Lets Events Limited (“Lets Events”, “we”, “us”, “our”), a Hong Kong based event and community platform.

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By purchasing tickets, registering for events, or interacting with our website or platforms, you agree to be legally bound by these Terms.

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If you do not agree, you must not participate in any Lets Events activity.​

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1. Definitions

• “Event” means any paid or free gathering, festival, dinner, social activity, or experience organised or promoted by Lets Events.

• “Participant” means any individual attending or interacting with an Event.

• “Ticket” means any paid or complimentary access issued by Lets Events or authorized partners.

• “Partner” refers to venues, sponsors, artists, promoters and third-party platforms.​

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2. Ticketing, Pricing & Sales (STRICT POLICY)

All ticket sales are final.

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❗ No refunds, exchanges, or cancellations will be granted under any circumstances, including but not limited to:

• change of personal plans

• travel issues

• illness

• weather conditions

• artist or lineup changes

 

1. Tickets are non-transferable unless explicitly stated and approved in writing by Lets Events.

2. Lets Events reserves the right to revoke tickets obtained fraudulently or in breach of these Terms.​

3. Tickets cover admission to the Event only. Any costs related to travel, accommodation, transportation, visas, meals outside the Event, or other third-party expenses are the sole responsibility of the Participant and are not included in the ticket price.

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3. Event Changes, Cancellation & Force Majeure

Lets Events reserves the right to:

• modify event schedules, venues, formats, or lineups

• postpone or cancel events due to force majeure (including extreme weather, government restrictions, public safety risks)​

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In such cases:

• any remedy, if offered, will apply to the Event ticket only refunds, credits, rescheduling or substitute programming may be offered at our discretion

• Lets Events is not responsible for any third-party costs, including but not limited to flights, accommodation, or travel arrangements​

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4. Participant Conduct & Safety

Participants must:

• comply with venue rules and Hong Kong laws

• behave respectfully toward staff, artists, sponsors and other attendees

• not engage in harassment, violence or illegal activity

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1. Lets Events reserves the right to remove any participant without refund for unsafe or disruptive behaviour.

2. Lets Events reserves the absolute right, at its sole discretion and without obligation to provide reasons, to refuse, cancel, restrict, or revoke entry, registration, tickets, or benefits for any individual or group at any time.

3. Participation is at your own risk.

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5. Liability Disclaimer

To the fullest extent permitted by Hong Kong law:

• Lets Events is not liable for personal injury, loss, damage, theft or property loss

• Lets Events does not assume responsibility for third-party venues, transport, food, alcohol or partner services

 

Participants attend events voluntarily and knowingly.​

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6. Third-Party Partners & Platforms

Lets Events may work with:

• ticketing platforms

• venues

• sponsors

• artists and service providers

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Lets Events is not responsible for the actions, omissions, or policies of third parties.​

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For avoidance of doubt, Lets Events does not assume responsibility for any travel, accommodation, or other third-party costs incurred by Participants in connection with an Event.

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7. Media, Photography & Content Rights

By attending a Lets Events activity, you consent to:

• photography

• videography

• audio recording

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Content may be used for marketing, PR, social media or promotional purposes without compensation. If you do not wish to appear, you must notify staff on-site. We cannot guarantee exclusion from all background content.​

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8. Code of Conduct

We maintain a zero-tolerance policy for:

• Harassment, discrimination or abuse

• Illegal activity

• Disruptive or unsafe behavior

Violations may result in immediate removal and permanent bans.​

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9. Website Use & Intellectual Property

All branding, content, designs, and materials belong to Lets Events or its licensors and may not be reused without written consent.​

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10. Governing Law & Jurisdiction

These Terms are governed by the laws of the Hong Kong Special Administrative Region. Any dispute shall be subject to the exclusive jurisdiction of the courts of Hong Kong.​

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11. Updates to Terms

Lets Events reserves the right to update these Terms at any time. Continued participation constitutes acceptance of updated Terms.

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